Arlington County, VAArlington, VAa month ago
Position Information
Arlington County's Public Library is seeking a full-time library assistant for the Westover Branch Library to assist in providing service to patrons of all ages and backgrounds. This individual with help the public with circulation requests, technology assistance, and information about the library's programs and policies.

Specific duties include:

  • Performing circulation duties such as issuing library cards, placing items on reserve, locating materials, assessing fines, and collecting payments;
  • Helping patrons with the library's technology related services including use of the library catalog and other electronic resources;
  • Providing information to patrons about programs offered throughout the library system and the availability of equipment and facilities use;
  • Re-shelving materials and/or creating shelving carts, identifying materials which are lost, damaged, or in need of repair and other collection management tasks;
  • Coordinating audiovisual equipment usage for conference room meetings and troubleshooting malfunctioning equipment; and
  • Assisting staff with maintaining a safe atmosphere by enforcing the library's policies and procedures and with opening and closing the building.

The ideal candidate will be an eager learner and problem solver with a commitment to offering excellent customer service to all library users.
Selection Criteria
Minimum: Associate's degree or two years of college course work from an accredited college or university, plus two years of library experience providing customer service that includes resolving patron problems, explaining policies and procedures, providing information, and/or processing materials in a library environment.

Substitution: Additional experience in library procedures can be substituted for the education on a year for year basis.

Desirable: Preference may be given to applicants with one or more of the following:

  • Previous library experience within the past 5 years;
  • Handling money, running a cash register, and creating deposits;
  • Troubleshooting and/or assisting with eBooks, tablets, public computers; and/or
  • Working with diverse populations including some with limited English ability.
Additional Information
Location and hours of work: Full-time 40 hours per week, including evenings and/or weekends. Actual work schedule will be determined upon appointment based on the needs of the work location. The employee will be assigned to one of the Arlington Library locations and assignments may change over time depending on need. Current vacancy is at the Westover Library, 1644 North McKinley Road.

Must be able to push heavy book carts, lift 25 lbs., and stand for extended periods of time.

The salary listed at the top of this announcement is for FY22, effective July 1, 2021.
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