Senior Cloud Support Engineer job in Los Angeles, CA | UCLA...

Senior Cloud Support Engineer
UCLA HealthLos Angeles, CA6 days ago
Responsibilities
This position is currently under a "hybrid" work model - combination of working from home and coming onsite as needed or at specified times (to be determined by department needs).
Our Office of Health Informatics & Analytics (OHIA) is looking for a highly motivated, passionate and talented Senior Cloud Support Engineer (Azure) to join the Enterprise Data Management (EDM) group, who is eager to learn and embrace new tools and techniques to increase performance, automation, and scalability. The goal for our team is to keep our cloud infrastructure ahead of our rapid customer growth, ensuring service reliability, performance, efficiency, and security. We are looking for an operations-minded automation and software expert for supporting the transformation of various services from on-premises solutions to Cloud Technologies.



You will be part of the team that is responsible for deploying, and operating the infrastructure and software based on Cloud technologies. With your strong technical background including a combination of both service operations and IT skillsets, you will troubleshoot, diagnose and fix environment issues, and develop the monitoring solutions which will automate the daily operational activities. You will work closely with our internal clients and OHIA team members to understand the solution requirements and you will lead the analysis and design of supportability of technical solutions for cloud environments. Additionally, you will be responsible for the design and implementation of infrastructure and applications’ build, release, deployment, configuration activities as well as the operations automation, optimization and management. Other responsibilities include design for support, Documentation for SOPs, monitoring and maintaining the automation of our infrastructure and service deployment.
You will work independently and collaboratively with rest of the team and internal OHIA groups to gather requirements, prototype, architect, implement/update solutions, build and execute test plans, perform quality reviews, manage system operations, as well as triage and fix operational issues. You will also develop, implement and manage industry standard DevOps processes and assist in maintaining and managing the current Cloud HPC infrastructure and assisting with other public and private cloud solutions.

Qualifications

  • BS/MS in Computer Science, or equivalent experience
  • 7+ years of relevant software development experience in two or more of the following languages: Python, Java, JSON, Node.js (JavaScript), Ruby and relevant scripting languages
  • 7+ years of Microsoft Windows server and Linux based servers, enterprise system support experience and strong background in systems administration for both operating systems
  • 3+ years of work or experience in a real time operational and support engineer role with Azure or similar public cloud
  • Azure Certified Solution Architect, Developer, Sys-Ops Administrator Certifications are preferred
  • Azure and Cloud Experience
  • Experience with Azure and AWS computing design, provisioning, and tuning
  • A successful previous migration to Azure is a plus
  • Experience with deployment strategies on Azure
  • Docker experience is preferred
  • Familiarity with logging/monitoring using tools such as Evident.io etc. is a plus
  • Strong knowledge of Azure Services (SQL DB, SQL DW, Data Lake, Cosmos DB, HDInsight, Stream Analytics, and other core Azure technologies)
  • Experience with Azure core services; VMs, Blobs, Key Vaults, Networking, VNets and other Azure Infrastructure and Services
  • Experience with Automation, Configuration Management and Orchestration, Infrastructure as Code (Puppet, Chef, Ansible, Kubernetes, etc.)
  • Experience with Azure Data Factories and other automated deployment delivery methods
  • Expertise in selecting the appropriate Azure service based on compute, data, or security requirements
  • Advanced knowledge of Azure CLI and PowerShell and scripting
  • Strong understanding and knowledge of AWS Services (EC2, Network, ELB, S3/EBS, DynamoDB, Lambda, API Gateway, IAM, CloudFormation, and other core AWS technologies)
  • Expert knowledge of system administration and security protocols for client/server environment deployed using Windows and working knowledge using Linux
  • Solid understanding of software development life cycle, test driven development, continuous integration and continuous delivery
  • Solid understanding and experience working with high availability, high performance, multi-data center systems and potentially hybrid cloud environments
  • Strong ability to troubleshoot complex issues ranging from system resources to application stack traces
  • Experience with containerization and orchestration of web services
  • Experience with VSTS and/or Git/GitHub version control systems
  • Experience in development with scripting languages
  • Experience supporting Data stores/Databases: MS-SQL server, MySQL, MongoDB, etc.
  • Working knowledge of related technologies including encryption, IPsec, VLANs, VPNs, routing, firewalls, proxy services, LAN/WAN connectivity
  • Project and system planning experience is essential
UCLA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
Workday Financials SA/SS/SSS - Location Open

Deloitte

Los Angeles, CA

4 hours ago
We support finance and supply-chain transformations where the software is...
Data Engineer

Ryder System

Los Angeles, CA

5 hours ago
Experience working in a cloud environment a plus. preferred. The Senior D...
Program Manager - Product Management

Saviynt

El Segundo, CA

2 hours ago
Team-building: support Product Office talent acquisition and management n...
MDM/ETL Senior Solution Specialist - Location open

Deloitte

Los Angeles, CA

4 hours ago
Integration experience with cloud-based platforms. Implement large-scale data ec...
Software Development Engineer, Studios Applications

Amazon.com Services LLC

Culver City, CA

5 hours ago
Experience with cloud-based computing/infrastructure (AWS, Azure, etc). Manageme...
Java Developer Sr. Solution Specialist HST - Location Open

Deloitte

Los Angeles, CA

4 hours ago
Certifications in system administration, system architecture, virtualization or ...
HRIS Manager

ICANN

Los Angeles, CA

5 hours ago
Provides advanced technical support and solutions for HRIS related issues...
Engineer Lead

Anthem

Cerritos, CA

3 hours ago
Excellent knowledge of cloud computing technologies and current computing...
Salesforce Senior Solution Specialist - Location Open

Deloitte

Los Angeles, CA

4 hours ago
Sales Excellence & Service Excellence | delivers sales and service strategies an...
SAP MM/WM Operate Senior Consultant

Deloitte

Los Angeles, CA

4 hours ago
Lead and support SAP pursuits and Practice Development initiatives. Hands...
Senior DevOps Engineer

Fox Rent A Car | Fox Rent A Car Inc.

Los Angeles, CA

5 hours ago
They will design & communicate workflows, run-books, and other support do...
Java Developer Solution Analyst HST - Location Open

Deloitte

Los Angeles, CA

4 hours ago
Certifications in system administration, system architecture, virtualization or ...
Product Support Specialist

SonoSim

Santa Monica, CA

10 hours ago
Track support issue progress and log client communications in Salesforce....
Software Development Engineer

Capital Group

Los Angeles, CA

11 hours ago
In this software engineering role, you will design and implement custom web appl...
Earth Science Data Engineer

JPL/NASA

Pasadena, CA

7 hours ago
Experience in working with cloud vendors (e.g. Amazon AWS) and with cl...