Medical Front Desk Associate job in McLean, VA | Metropolit...

Medical Front Desk Associate
Metropolitan Ophthalmology AssociatesMcLean, VAa month ago
Join our team, as an experienced Medical Front Desk Associate at a private practice specializing in ophthalmology and you'll be at the forefront of providing quality patient care! At our Metropolitan Ophthalmology Associates office in McLean, Virginia you'll join a team of innovative and accomplished providers, surgeons, and clinical care staff. This position will also spend time at our Chevy Chase, Maryland location.
The perfect candidate for this position is energetic, punctual, has strong customer service and computer skills and has at least two years of experience in healthcare front office operations. Medical billing experience is a PLUS!
You'll earn a competitive salary and an excellent benefit package too! You'll have comprehensive insurance plans, HSA option, continuing education fund, eye care benefits, paid-time-off, paid holidays and 401(k).


What You Will Do:

  • Greet patients and visitors - in person or on the telephone - answering or referring inquiries.

  • Check patients in - updating demographic, medical, insurance or financial information - pull charts, and prepare for provider.

  • Schedule appointments, maintaining the efficiency of the schedule while providing excellent care to the patient.

  • Collect charges - controlling credit extended to patients, filing, collecting and expediting third-party claims.

  • Provide excellent attention to patient's needs, answer patients questions, and provide appropriate information about the practice.

  • Be prepared to assist patients during emergency situations.

  • Protect patient's rights by maintaining confidentially of personal and financial information.

  • Maintain business office inventory and equipment.




What You Will Bring:

  • Excellent attention to detail.

  • Excellent customer service skills.

  • At least 2 years of experience working in healthcare and with insurance preferred.

  • Be highly organized and able to handle a variety of tasks and responsibilities in an efficient manner with a high level of quality and energy.

  • Ability to thrive in a fast-paced environment.

  • Ability to maintain confidential employee and company information.

  • Ability to understand and follow oral and written instructions and work independently.

  • Apply exceptional communication skills to interact with patients and schedule appointments and surgeries.

  • Proficiency in MS Office (Word, Excel, PowerPoint; Outlook).




We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.



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