Onboarding Manager job in San Diego, CA | Inside Real Estat

Onboarding Manager
Inside Real EstateSan Diego, CA2 months ago
DESCRIPTION
The Onboarding Project Manager reports to the VP of Onboarding and is responsible for overseeing the project management lifecycle of the onboarding of new Broker and Enterprise Customers.
ROLES AND RESPONSIBILITIES

  • Coordinating on-time delivery of all aspects the successful launch and adoption of Broker and Enterprise CRM platforms

  • Building teamwork and facilitating cooperation between multiple teams assigned to a project

  • Providing coordination and decision support of multiple teams assigned to a project

  • Tracking, reporting and managing status from multiple teams

  • Ensuring that all staff involved in assigned projects are coordinated in an effective way

  • Identifying and resolving conflicts and issues

  • Providing timely, relevant and accurate information to enable effective decision making at all levels.

  • Facilitating and monitoring team and project meetings

  • Coordinating internal resources and third party contractors/vendors during the execution of projects

  • Assisting in the definition of project scope, objectives, and checkpoints

  • Involving all relevant stakeholders throughout a project as appropriated

  • Managing resource availability to avoid under/over-allocation

  • Ensuring that all assigned projects deliver desired benefits on-time and within scope

  • Managing dependencies within projects and across multiple projects

  • Facilitating the development of detailed project plans to monitor and track progress against key milestones

  • Facilitating the development, communication of and commitment to project benefits and success factors

  • Managing changes to project scope, schedule, resources, and costs

  • Leading and facilitating organizational change management for successful project implementation

  • Measuring project performance using appropriate tools and techniques

  • Successfully managing the relationship between all stakeholders

  • Performing risk management to identify, track, manage and minimize project and operations risks

  • Reporting and escalating to management as appropriate

  • Establishing and maintaining relationships with third parties/vendors as required

  • Gathering, creating, tracking and maintaining project documentation including project plans and status

Requirements
Key Skills & Abilities:

  • Professional and positive approach

  • Detail oriented

  • Effective communicator at all levels both written and verbal

  • Collaborative and facilitative

  • Strong organizational ability

  • Strong ability to multitask

  • PMP Certification desired but not mandatory

Experience Required

  • 2-5 years’ experience working as a project manager and/or program manager

  • Experience in project administration activities for a large number of concurrent projects

  • Experience in formal project management activities including Risk management and mitigation

  • Knowledge of formal project management methodologies

  • Strong business acumen

Benefits

  • Potential for growth

  • Exciting/energetic work environment and fun, creative culture

  • Health insurance, Dental, and 401k benefits

  • Paid Holidays and Paid Time Off
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