Graduate Engineer job in San Francisco, CA | FiberSense

Graduate Engineer
FiberSenseSan Francisco, CA13 days ago

Why join us: Our benefits

  • Global team and remote role

  • Inclusive and flexible work culture

  • Motivated and vibrant team

  • Small team, large career growth opportunities

  • Opportunities and support to learn and receive mentoring

  • Fast growing start-up with unique, highly technical and exciting product

  • We are making the world safer and more sustainable

  • Our technology is one of a kind – there is no one else in the world doing what we're doing

The opportunity: About the role

Remote entry-level role, full-time or part-time

As a Graduate Engineer you will help FiberSense design, configure, deploy and support our products and customers via our hardware and software platforms.

Reporting to an Engineering Manager, your responsibilities may include:

  • Data analysis – assisting to clean and screen data, conduct intermediate to advanced statistical analyses and present key insights back to stakeholders across the business.

  • Customer deployments - including worldwide travel. This involves visiting customers on site and meeting with them to install our hardware, then making adjustments to the software to ensure the system is working effectively to meet the customer's needs.

  • Sales support – assisting our sales team analysing customer requirements, proposing design solutions and presenting capabilities.

  • Updating technical documentation – as we learn more, we are always looking for ways to iterate and improve. You will be responsible for ensuring our technical documentation on our hardware installation, support and monitoring is up to date.

Your manager may be based in North America, Singapore or Australia, however we have a globally distributed team so you can be based anywhere across North America, Singapore, Australia.

A day in the life: What you'll be doing

Your duties may include:

  • Support customer deployments, at times via travelling. This involves but is not limited to communicating with the customer to assess their needs, physically installing hardware on the customer's site, fine-tuning of software/hardware, testing the hardware to ensure it is working as intended and re-visiting sites to adjust the hardware, as required.

  • Supporting the Solution Architecture team by taking a deep dive into customer requirements and the nuance of their applications to provide critical design recommendations and ideas.

  • Analyse acoustic signals using data analysis techniques including Distributed Fibre Sensing instruments.Present key insights of data analysis to the team with the aim of improving detection effectiveness.

  • Writing code for new detectors to automate event detections and alarms.

  • Provide first line engineering support via email and phone to our 24x7 network operations team.

  • Maintain technical documentation and deployment information. This involves continuously looking for ways to improve our ways of working and documenting any new successful methods or techniques.

Within 6 months, you will have:

  • Participated in a highly engaging ~6-month customer-centric training programme. This programme design is subject to change based on business requirements and your interests and skill-set however is likely to involve:

    • Meet the team & introduction to FiberSense

    • Introduction to FiberSense technology.

    • NOC training and shadowing our network operations team to understand the customer facing technology.

    • Shadow one of our best facing customer employees to understand solution architecture around how we design the solution that the customer will buy.

    • Technical training on our instrument and software.

    • Deployment training including physical installation of our hardware (remotely or in person) and software configuration.

    • Analyse acoustic signals using sophisticated data analysis techniques with our data scientists.

  • At the end of the ~6-month training programme you will have an understanding of what aspect of Fiber Detection Sensing you like best and therefore where you ideally would like to take your career. We will take this into account along with business priorities and support you to transition into a role in one of our key teams:

    • Solution Architecture Engineering

    • Hardware Engineering deployment and/or software configuration and support.

    • Data Science and Analysis

    • Software Development

About you: The type of person who will be a good fit

If you are excited about this role but not sure if you meet all of the criteria, please apply. Research shows women and minority groups are less likely to apply for roles when they don't meet 100% of the criteria. We'd like to change this.

All roles - essential:

  • Degree in Engineering, Physics, Mathematics, or a related discipline.

  • A passion for technology and problem solving.

  • The ambition to learn and progress.

  • The discipline and attention to detail to deliver quality work

Highly desired for Graduate Engineers that will specialise in a data science and software role:

  • Software development and/or scientific computing experience, particularly Python, Matlab, C, GoLang, React, JS, Ruby

  • Cloud and edge computing experience

About FiberSense:

FiberSense is a deep tech company with a remarkable set of capabilities and new service offerings that will transform the way we perceive and respond in public spaces. Our mission is to build the first centralized ubiquitous sensing fabric for all moving objects and events in public spaces in all cities around the world. Our expertise and technology sits at the intersection of optical fiber sensing networks, integrated photonics and machine learning. More than a sensor company, FiberSense is building out a global scale sensing platform using our patented VID+R™ (Vibration Detection and Ranging) technology. The company is Australian founded and already has employees across the globe, which is also true of our customers. FiberSense is implementing a giant vision and a culture built on two key pillars of massive innovation and effective execution. We offer an environment that is exciting, inclusive, challenging, fun and extremely rewarding.

FiberSense is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or reasonable adjustment requirements, we encourage you to advise us at time of application. All qualified applicants will receive consideration for employment without regard to age, ancestry, colour, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Apply now. Join us on our growth journey as we transform the way we perceive and respond in public spaces!

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