Regional Manager, Implementation Engineering job in Seattle...

Regional Manager, Implementation Engineering
Vocera Communications, Inc.Seattle, WA2 months ago
Location: San Jose, CA, Seattle, WA or Denver, CO United States
Type of Employee: Full Time
Vocera delivers the leading platform for clinical communication and workflow. Our mission is to simplify and improve the lives of healthcare professionals, patients, and families while enabling hospitals to enhance quality of care and operational efficiency and humanize the healthcare experience. Hospitals and health systems around the world have selected our solutions to enable care teams to communicate and collaborate using smartphones or our hands-free, wearable Vocera Smartbadge and Vocera Badge. They can create a richer, more human connection for patients and their loved ones before, during, and after care using Vocera Ease applications. Our platform is interoperable with most clinical and operational systems used in hospitals. In addition to healthcare, Vocera solutions are found in aged care facilities, veterinary hospitals, luxury hotels, retail stores, schools, power facilities, libraries, and more. Vocera is headquartered in San Jose, California, with offices in Indiana, Orlando, Canada, India, United Arab Emirates, Australia, and the United Kingdom. Learn more at and follow @VoceraComm and @VoceraEase on Twitter.
Position Description: Vocera is looking for a dedicated Regional Manager, Implementation Engineering. You will lead a small team of Implementation Engineers (IE’s) while occasionally participating on projects as an Implementation Engineer. Your project work will consist of describing technical requirements, application deployment, remote and onsite testing, solution validation, and deployment support. In your role you will function as a resource manager, ensuring that all projects in your region are staffed appropriately, and adjusting as needed during the progression of the projects. You will also help craft and drive the IE practice as well as engage and develop the skills of your immediate team. This role reports to the Director, Implementation Engineering.
  • Execute the vision and strategy for the implementation team
  • Lead and develop a regional team who will support customers, partners, and the Professional Services team to optimally deploy Vocera solutions
  • Provide reports, metrics, and insight on the performance of the regional team
  • Spend time in the field with your team of IEs supporting successful project deployments
  • Establish processes and procedures using feedback received from IE’s, customers, and partners
  • Assist with management of the documentation library and with building and maintaining a library of standard implementation methodologies for the team
  • Lead and champion relationships with third party vendors and contractors
  • Collaborate with Regional Managers in other practices such as Clinical Informatics and Project Management to ensure all Professional Services teams are in alignment
  • Collaborate with other business leaders in related areas such as technical support and product management to represent the needs of the IE team and Professional Services
  • Assist sales team with strategy and presentations to secure future business
  • A real passion for leading, developing, mentoring, and inspiring a team of high-achieving engineers
  • Ability to perform as an individual contributor in the Implementation Engineering role
  • Superb communication and interpersonal skills, including solid ability to develop and deliver presentations, proposals, workflow designs, and training materials
  • Demonstrated ability to lead and execute successfully on multiple projects
  • Deep understanding of computer operations and ability to use MS Excel/Office, Visio, and Microsoft Project tools
  • Ability to problem solve independently and utilize resources to resolve business challenges
  • BS in information technology or related field or equivalent
  • 8+ years of technical application deployment or technical consultative experience including 2+ years leading and mentoring a team
  • Proven application deployment and integration experience within Healthcare environments
  • Telephony integration or deployment experience
  • Experience with Linux and MS Windows server configuration and deployment
  • Strong understanding of wireless network principals and configuration
  • Proven understanding of messaging protocols such as HL7, SOAP, XMPP, etc.
  • Strong hands-on experience testing, troubleshooting, and validating solutions in a clinical environment
  • Passionate about using technology to improve healthcare practices and efficiency
  • Ability to travel up to 50%+ of the time throughout the assigned region, with the possibility of occasional international travel
  • Proof of full COVID-19 vaccination required
Belief in Diversity
Vocera Communications is an Affirmative Action Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, or genetic information.
Job Type: Full-time
Sr. Regional Property Manager, Multifamily

Cushman & Wakefield

Bellevue, WA

Fri, 21 Jan 2022 23:24:51 GMT
 Sr. Regional Property Managers are business leaders responsible ...
District Sales Manager


Renton, WA

Fri, 21 Jan 2022 21:00:00 GMT
Assist dealer personnel in identifying and developing key parts and service acco...
Regional Sales Manager


Seattle, WA

Fri, 21 Jan 2022 16:33:12 GMT
Develop and execute business plans to achieve regional, area, and nationa...
Regional Banking Manager (SAFE)-Madison Park

Wells Fargo

Seattle, WA

Fri, 21 Jan 2022 16:52:47 GMT
Management experience including hiring, coaching, and developing direct reports....
Regional Property Manager - Affordable Housing (Western Washington)

Coast Property Management

Seattle, WA

Fri, 21 Jan 2022 17:48:14 GMT
You enjoy rising to meet challenges and have been called independent and proacti...
Regional Manager

SP Plus Corporation

Seattle, WA

Fri, 21 Jan 2022 10:34:51 GMT
Proven track record of successfully meeting/exceeding budget expectations, devel...
Regional Sales Manager

Maggiano's Little Italy

Bellevue, WA

Fri, 21 Jan 2022 13:10:16 GMT
Achieves regional sales objectives by contributing regional sales ...
Regional Sales Manager

Quality Edge

Seattle, WA

Fri, 21 Jan 2022 14:21:35 GMT
Quality Edge is looking for a Regional Sales Manager to lead our d...
District Sales Manager - Channel

Paychex Inc.

Renton, WA

Fri, 21 Jan 2022 11:02:17 GMT
Leads district sales effort to increase client base and drive revenue through th...
Foodservice Regional Sales Manager

Conagra Brands

Seattle, WA

Fri, 21 Jan 2022 04:24:30 GMT
Conagra Brands is an equal opportunity employer and considers qualified applican...
Regional Manager

HOM Solutions Inc

Kent, WA

Thu, 20 Jan 2022 20:40:21 GMT
Are you organized and focused? Do you thrive in a fast-paced environment? Are yo...
Regional Sales Manager - Pacific NW/Rockies

Duke's Root Control, Inc.

Seattle, WA

Thu, 20 Jan 2022 20:17:46 GMT
Duke’s Root Control, Inc. provides equal employment opportunities to all employe...
PacLease District Manager

Dobbs Peterbilt

Seattle, WA

Thu, 20 Jan 2022 12:21:45 GMT
Dobbs Peterbilt and Western Truck Center are equal opportunity employers that va...
Regional Account Manager / CSM - REMOTE


Seattle, WA

Thu, 20 Jan 2022 21:04:57 GMT
We are an equal opportunity employer and value diversity in our company. 326% Gr...
Regional Sales Manager

SouthernCarlson, Inc.

Seattle, WA

Thu, 20 Jan 2022 22:35:20 GMT
SouthernCarlson, Inc. is an equal opportunity at will employer and does not disc...